Last Updated: May 2026
Dreams Holding Pvt Ltd (“Dreams Mobile”, “Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information and maintaining transparency regarding how your information is collected, used, stored, processed, and disclosed.
This Privacy Policy applies to:
By accessing or using our Website, creating an account, verifying your mobile number via OTP (One-Time Password), placing an order, submitting information, or otherwise using our services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
If you do not agree with this Privacy Policy, you should discontinue use of our services immediately.
Dreams Holding Pvt Ltd
2nd Floor, Ma. Bangufadige Irumatheebai
Majeedhee Magu, Male’, Maldives
Website: Dreams Mobile Online Store
Customer Hotline: +960 7926111
Email: sales@dreamsmobile.com
For purposes of this Privacy Policy:
Means Dreams Holding Pvt Ltd, including its affiliates, subsidiaries, employees, contractors, and authorized service providers.
Means Dreams Mobile Online Store including all related mobile applications, services, and digital platforms.
Means any individual, company, organization, or entity accessing or using the Website or services.
Means any information that identifies, relates to, describes, or may reasonably be associated with an identifiable individual.
Means any internet-connected device such as a mobile phone, tablet, laptop, computer, smart device, or other electronic device.
Means One-Time Password used for identity verification, authentication, login, and transaction security.
Means small text files stored on your browser or device for functionality, analytics, personalization, and security purposes.
Means services, software, platforms, APIs, payment gateways, logistics providers, or other services not directly operated by the Company.
We may collect various categories of information depending on how you interact with our services.
When you use our Website or services, you may voluntarily provide:
When you visit our Website, certain information may automatically be collected including:
This information helps improve:
When using OTP login or verification systems, we may collect:
OTP codes are temporary and are not permanently stored in readable format.
By verifying an OTP, you:
Payments may be processed through:
We do not permanently store complete debit card or credit card details on our servers.
Payment providers may independently collect and process payment information subject to their own privacy policies and regulatory obligations.
To facilitate deliveries, we may collect and share:
Delivery personnel may contact customers directly regarding delivery coordination.
Depending on device permissions granted by you, the Website or applications may access:
To allow uploading:
To upload images or documents from your device.
To:
Only if specifically enabled for sharing or referral functionality.
You may deny or revoke permissions through your device settings.
We may use collected information for purposes including:
By providing your contact details, you consent to receive:
Standard operator charges may apply.
Users may opt out of promotional communications where applicable, however transactional and security-related communications may still be sent.
We use Cookies and similar technologies to:
Without Cookies, certain features of the Website may not function correctly.
Most browsers allow you to:
However, disabling Cookies may impact Website functionality.
We may use third-party technologies including:
These technologies help us:
Third-party providers may use Cookies or similar technologies subject to their own policies.
We may use remarketing services to display advertisements to users who previously visited our Website.
This may include advertising on:
Advertising platforms may use:
Users may adjust advertising preferences through respective third-party settings.
We may share information with:
Including:
Including:
Where required by law, court order, legal process, or fraud investigation.
In connection with:
We do not sell personal information to third parties.
We retain information only as long as reasonably necessary to:
Certain records may be retained for:
We implement reasonable security safeguards including:
However, no method of electronic transmission or storage is completely secure.
Users are responsible for:
Your information may be processed:
By using our services, you consent to such transfers where permitted by applicable law.
Subject to applicable laws, users may request to:
Certain information may still be retained where legally required.
Requests may require identity verification before processing.
Our services are not directed toward children under 13 years of age.
We do not knowingly collect personal information from children under 13 without parental consent.
If we become aware that such information has been collected, we will take reasonable steps to remove it.
The Website may contain links to external websites, applications, or services.
We are not responsible for:
Users access third-party services at their own risk.
To protect customers and the Company, we may:
Fraudulent activity may result in:
User information may be transferred to:
in connection with legitimate business restructuring or transfers.
Such parties shall remain bound by applicable confidentiality obligations.
We reserve the right to update or modify this Privacy Policy at any time.
Changes become effective immediately upon publication on the Website.
Continued use of the Website constitutes acceptance of revised policies.
This Privacy Policy shall be governed by the laws of the Republic of Maldives.
Any disputes shall be subject to the exclusive jurisdiction of the courts of the Maldives.
For questions, concerns, or requests relating to privacy or personal information:
Dreams Mobile
Website: Dreams Mobile Online Store
Customer Hotline: +960 7926111
Email: sales@dreamsmobile.com
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